How To Choose The Bot Name Guide & Examples

If you are planning to design and launch a chatbot to provide customer self-service and enhance visitors’ experience, don’t forget to give your chatbot a good bot name. A creative, professional, or cute chatbot name not only shows your chatbot personality and its role but also demonstrates your brand identity. The customer service automation needs to match your brand image. If your company focuses on, for example, baby products, then you’ll need a cute name for it. That’s the first step in warming up the customer’s heart to your business.

Sounding polite, caring and intelligent also ranked high as desired personality traits. Personality also makes a bot more engaging and pleasant to speak to. Without a personality, your chatbot could be forgettable, boring or easy to ignore. Thanks to Reve Chatbot builder, chatbot customization is an easy job as you can change virtually every aspect of the bot and make it look relatable for customers. Cool names obviously help improve customer engagement level, but if the bot is not working properly, you might even lose the audience.

Chatbot Names: How to Pick a Good Name for Your Bot

But yes, finding the right name for your bot is not as easy as it looks from the outside. Guide your customers with our advanced co-browsing feature. Collaborate with your customers in a video call from the same platform. Bot names and identities lift the tools on the screen to a level above intuition. Choosing the best name for a bot is hardly helpful if its performance leaves much to be desired.

Make it fit your brand and make it helpful instead of giving visitors a bad taste that might stick long-term.

With a cute bot name, you can increase the level of customer interaction in some way. It also explains the need to customize the bot in a way that aptly reflects your brand. It would be a mistake if your bot got a name entirely unrelated to your industry or your business type. You have defined its roles, functions, and purpose in a way to serve your vision. Certain bot names however tend to mislead people, and you need to avoid that.

In addition to answering questions, chatbots can also perform tasks such as booking appointments, making reservations, ordering products, etc. Have you ever felt like you were talking to a human agent while conversing with a chatbot? Innovative chatbot names will captivate website visitors and enhance the sales conversation. If you spend more time focusing on coming up with a cool name for your bot than on making sure it’s working optimally, you’re wasting your time. While chatbot names go a long way to improving customer relationships, if your bot is not functioning properly, you’re going to lose your audience. Your bot’s personality will not only be determined by its gender but also by the tone of voice and type of speech you’ll assign it.

Brainstorm and choose easy names

In fact, a chatbot name appears before your prospects or customers more often than you may think. That’s why thousands of product sellers and service providers put all their time into finding a remarkable name for their chatbots. Name your chatbot as an actual assistant to make visitors feel as if they entered the shop. Consider simple names and build a personality around them that will match your brand.

Try to use friendly like Franklins or creative names like Recruitie to become more approachable and alleviate the stress when they’re looking for their first job. For example, Function of Beauty named their bot Clover with an open and kind-hearted personality. You can see the personality drop down in the “bonus” section below. Your chatbot name may be based on traits like Friendly/Creative to spark the adventure spirit. ManyChat offers templates that make creating your bot quick and easy.

If you still can’t think of one, you may use one of them from the lists to help you get your creative juices flowing. Customers may be kind and even conversational with a bot, but they’ll get annoyed and leave if they are misled into thinking that they’re chatting with a person. For example, ‘Oliver’ is a good name because it’s short and easy to pronounce.

However, it will be very frustrating when people have trouble pronouncing it. Read moreFind out how to name and customize your Tidio chat widget to get a great overall user experience. You’ve no doubt noticed how online arguments have tended toward the binary in recent years, so get ChatGPT to help add some gray between the black and the white. It’s able to argue both sides of an argument if you ask it to, including both pros and cons.

If a customer knows they’re dealing with a bot, they may still be polite to it, even chatty. But don’t let them feel hoodwinked or that sense of cognitive dissonance that comes from thinking they’re talking to a person and realizing they’ve been deceived. Remember that people have different expectations from a retail customer service bot than from a banking virtual assistant bot. One can be cute and playful while the other should be more serious and professional. That’s why you should understand the chatbot’s role before you decide on how to name it.

Naming a chatbot makes it more natural for customers to interact with a bot. Simultaneously, a chatbot name can create a sense of intimacy and friendliness between a program and a human. If you have a marketing team, sit down with them and bring them into the brainstorming process for creative names.

Most of your users will have their very first chatbot experience with yours; make their experience enjoyable. Ochatbot, Botsify, Drift, and Tidio are some of the best chatbots for your e-commerce stores. Imagine landing on a website and seeing a chatbot popping up with your favorite fictional character’s name.

Plus, instead of seeing a generic name say, “Hi, I’m Bot,” you’ll be greeted with a human name, that has more meaning. Visitors will find that a named bot seems more like an old friend than it does an impersonal algorithm. Try to play around with your company name when deciding on your chatbot name. For example, if your company is called Arkalia, you can name your bot Arkalious. Put them to vote for your social media followers, ask for opinions from your close ones, and discuss it with colleagues. Don’t rush the decision, it’s better to spend some extra time to find the perfect one than to have to redo the process in a few months.

Each of these names reflects not only a character but the function the bot is supposed to serve. Friday communicates that the artificial intelligence device is a robot that helps out. You can foun additiona information about ai customer service and artificial intelligence and NLP. Samantha is a magician robot, who teams up with us mere mortals. A chatbot may be the one instance where you get to choose someone else’s personality. Create a personality with a choice of language (casual, formal, colloquial), level of empathy, humor, and more.

Some even ask their bots existential questions, interfere with their programming, or consider them a “safe” friend. A good chatbot name will tell your website visitors that it’s there to help, but also give them an insight into your services. Different bot names represent different characteristics, so make sure your chatbot represents your chat bot names brand. You can choose two types of chatbots for your business, rule-based and AI-powered chatbots. An AI chatbot is best for online business since the advanced technology will streamline the customer journey. Artificial intelligence-powered chatbots are outpacing the assistance of human agents in immediate response to customers’ questions.

Cute Bot Names

Basically, the bot’s main purpose  — to automate lead capturing, became apparent initially. This discussion between our marketers would come to nothing unless Elena, our product marketer, pointed out the feature priority in naming the bot. Now that we’ve explored chatbot nomenclature a bit let’s move on to a fun exercise. Industries like finance, healthcare, legal, or B2B services should project a dependable image that instills confidence, and the following names work best for this. Our list below is curated for tech-savvy and style-conscious customers.

Alternatively, brainstorm with your team or hire a creative professional to generate a list of potential chatbot names. Use automated tools like our chatbot name generator or brainstorm ideas based on your bot’s function, brand, and audience. Look at famous bot names for inspiration, but ensure your choice is unique. An example of this would be “Customer Agent” or “Tips for Cat Owners” which tells you what your bot is able to converse in but there’s nothing catchy about their names. By being creative, you can name your customer service bot, “Ask Becky” or “Kitty Bot” for cat-related products or services. Personalizing your bot with its own individual name makes him or her approachable while building an emotional bond with your customer.

Consider if the name should be gendered

When choosing a name for your chatbot, you have two options – gendered or neutral. Setting up the chatbot name is relatively easy when you use industry-leading software like ProProfs Chat. Figuring out this purpose is crucial to understand the customer queries it will handle or the integrations it will have. There are a few things that you need to consider when choosing the right chatbot name for your business platforms. Customers interacting with your chatbot are more likely to feel comfortable and engaged if it has a name.

The example names above will spark your creativity and inspire you to create your own unique names for your chatbot. But there are some chatbot names that you should steer clear of because they’re too generic or downright offensive. Consumers appreciate the simplicity of chatbots, and 74% of people prefer using them.

Use chatbots to your advantage by giving them names that establish the spirit of your customer satisfaction strategy. A nameless or vaguely named chatbot would not resonate with people, and connecting with people is the whole point of using chatbots. These automated characters can converse fairly well with human users, and that helps businesses engage new customers at a low cost. Check out our post on

how to find the right chatbot persona

for your brand for help designing your chatbot’s character.

And the top desired personality traits of the bot were politeness and intelligence. Human conversations with bots are based on the chatbot’s personality, so make sure your one is welcoming and has a friendly name that fits. Online business owners can build customer relationships from different methods. Fictional characters’ names are an innovative choice and help you provide a unique personality to your chatbot that can resonate with your customers.

The first thing that comes to mind is “What should I call my chatbot? For example, if you own an ecommerce store, you might want to consider calling your chatbot “ShopBot” or “EcomBot”. However, if you sell services to clients, you may want to go for something more unique. The reason is we almost always work under strong NDAs and cannot mention anything in public.

Creative names can have an interesting backstory and represent a great future ahead for your brand. They can also spark interest in your website visitors that will stay with them for a long time after the conversation is over. These prompts might not score highly in terms of practical applications, but they’re definitely a useful insight into the potential of these AI chatbots. There’s no magic combination of words you have to use here. Just use natural language as always, and ChatGPT will understand what you’re getting at.

A chatbot with a human name will highlight the bot’s personality. Recent research implies that chatbots generate 35% to 40% response rates. To make the most of your chatbot, keep things transparent and make it easy for your website or app users to reach customer support or sales reps when they feel the need. For all the other creative and not-so-creative chatbot development stuff, we’ve created a

guide to chatbots in business

to help you at every stage of the process. IRobot, the company that creates the

Roomba

robotic vacuum,

conducted a survey

of the names their customers gave their robot.

Naming your chatbot can be tricky too when you are starting out. However, with a little bit of inspiration and a lot of brainstorming, you can come up with interesting bot names in no time at all. Another factor to keep in mind is to skip highly descriptive names. Ideally, your chatbot’s name should not be more than two words, if that. Steer clear of trying to add taglines, brand mottos, etc. ,in an effort to promote your brand. As popular as chatbots are, we’re sure that most of you, if not all, must have interacted with a chatbot at one point or the other.

Then, our clients just need to choose a relevant campaign for their bot and customize the display to the proper audience segment. Such a bot will not distract customers from their goal and is suitable for reputable, solid services, or, maybe, in the opposite, high-tech start-ups. Huawei’s support chatbot Iknow is another funny but bright example of a robotic bot. Good, attractive character evokes an emotional response and engages customers act. To choose its identity, you need to develop a backstory of the character, especially if you want to give the bot “human” features.

You could also look through industry publications to find what words might lend themselves to chatbot names. You could talk over favorite myths, movies, music, or historical characters. Don’t limit yourself to human names but come up with options in several different categories, from functional names—like Quizbot—to whimsical names. This isn’t an exercise limited to the C-suite and marketing teams either.

Since chatbots are not fully autonomous, they can become a liability if they lack the appropriate data. If a customer becomes frustrated by your bot’s automated responses, they may view your company as incompetent and apathetic. Not even “Roe” could pull that fish back on board with its cheeky puns.

• But yes, finding the right name for your bot is not as easy as it looks from the outside.
• The opinion of our designer Eugene was decisive in creating its character — in the end, the bot became a robot.
• Try to play around with your company name when deciding on your chatbot name.
• Your business name is one of the single most important pieces to starting a business.

After all, the more your bot carries your branding ethos, the more it will engage with customers. Worse still, this may escalate into a heightened customer experience that your bot might not meet. You’d be making a mistake if you ignored the fact your bot might create some kind of ambiguity for customers. So, you have to make sure the chatbot is able to respond quickly, and to every type of question. And if you want your bot to feel more human, you need to write scripts in a way that makes the bot conversational in nature.

Mr. Singh also has a passion for subjects that excite new-age customers, be it social media engagement, artificial intelligence, machine learning. He takes great pride in his learning-filled journey of adding value to the industry through consistent research, analysis, and sharing of customer-driven ideas. And if you manage to find some good chatbot name ideas, you can expect a sharp increase in your customer engagement for sure.

Read our article and learn what to expect from this technology in the coming years. Without mastering it, it will be challenging to compete in the market. Users are getting used to them on the one hand, but they also want to communicate with them comfortably. You may give a gendered name, not only to human bot characters. You may provide a female or male name to animals, things, and any abstractions if it suits your marketing strategy.

Plus, whatever name for bot your choose, it has to be credible so that customers can relate to that. Once the function of the bot is outlined, you can go ahead with the naming process. With so many different types of chatbot use cases, the challenge for you would be to know what you want out of it. And if your bot has a cold or generic name, customers might not like it and it may dilute their experience to some extent.

If your chatbot is at the forefront of your business whenever a customer chooses to engage with your product or service, you want it to make an impact. A good chatbot name will stick in your customer’s mind and helps to promote your brand at the same time. If you’ve ever had a conversation with Zo at Microsoft, you’re likely to have found the experience engaging. Using a name makes someone (or something) more approachable. Customers having a conversation with a bot want to feel heard. But, they also want to feel comfortable and for many people talking with a bot may feel weird.

Praveen Singh is a content marketer, blogger, and professional with 15 years of passion for ideas, stats, and insights into customers. An MBA Graduate in marketing and a researcher by disposition, he has a knack for everything related to customer engagement and customer happiness. This is how you can customize the bot’s personality, find a good bot name, and choose its tone, style, and language. If you want your bot to make an instant impact on customers, give it a good name. While deciding the name of the bot, you also need to consider how it will relate to your business and how it will reflect with customers. You can also look into some chatbot examples to get more clarity on the matter.

One of the main reasons to provide a name to your chatbot is to intrigue your customers and start a conversation with them. Online business owners can identify trendy ideas to link them with chatbot names. When you are planning to name your chatbot creatively, you should look into various factors. Business objectives play a vital role in naming chatbots and online business owners should decide the role of chatbots in a website.

Detailed customer personas that reflect the unique characteristics of your target audience help create highly effective chatbot names. To make things easier, we’ve collected 365+ unique chatbot names for different categories and industries. Also, read some of the most useful tips on how to pick a name that best fits your unique business needs. Humans are becoming comfortable building relationships with chatbots. Maybe even more comfortable than with other humans—after all, we know the bot is just there to help. Many people talk to their robot vacuum cleaners and use Siri or Alexa as often as they use other tools.

Artificial intelligence-powered chatbots use NLP to mimic humans. Online business owners use AI chatbots to reduce support ticket costs exponentially. Choosing a chatbot name is one of the effective ways to personalize it on websites. Online business owners also have the option of fixing a gender for the chatbot and choosing a bitmoji that will match the chatbots’ names.

For example, Krishna, Mohammed, and Jesus might be common names in certain locations but will call to mind religious associations in other places. Siri, for example, means something anatomical and personal in the language of the country of Georgia. Wherever you hope to do business, it’s important to understand what your chatbot’s name means in that language. Doing research helps, as does including a diverse panel of people in the naming process, with different worldviews and backgrounds.

Using neutral names, on the other hand, keeps you away from potential chances of gender bias. For example, a chatbot named “Clarence” could be used by anyone, regardless of their gender. By carefully selecting a name that fits your brand identity, you can create a cohesive customer experience that boosts trust and engagement. Or, if your target audience is diverse, it’s advisable to opt for names that are easy to pronounce across different cultures and languages. This approach fosters a deeper connection with your audience, making interactions memorable for everyone involved.